Return and Refund Policy

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 We're so sorry to hear that you are not happy with your Watson & Wilde purchase. Watson & Wilde want you to be 100% satisfied - if you would like to return an item you can do so within 30 days of the purchase date.

Please note you cannot return any personalised items 

 You will be required to pay return postage for an item unless it arrives damaged or faulty in which case we will require photographic evidence.   

 If you choose to return your item using normal untracked delivery then please ensure you get proof of postage otherwise we cannot be held responsible if the item goes missing on its return.  

All returns are to be sent to:

Watson & Wilde, Suite 4, 11A Lymm Court, Eagle Brow, Lymm WA13 0LP